Closing Consumer – Carrier Chasms
The future of healthcare lies in the patient-centric care model. The Healthcare industry is sturdily adopting the set of reform and regulation mandates imposed by federal and state health departments. Healthcare technology services play a major role in the design and delivery of healthcare services to the patients. Forward-thinking Providers, Payers and Physician organizations are being motivated to invest in innovative cutting-edge tech trends like IoT, SMAC and Digital Convergence to establish a patient-centric care environment for better coordinated care.
Consumer behavior is becoming volatile, with connected consumer being the focus of today’s insurance market place. Carriers are adopting smarter strategies, product innovation, easy execution methods and on time communication for effective sales, marketing and distribution to acquire and retain customers for a long run. SPAN offers innovative healthcare technology services for point of care, carriers, intermediaries and software vendors to manage application portfolio suites to stay ahead in the race.
Healthcare ecosystem endeavors hard to boost patient satisfaction. A successful patient-focused care model relies upon communication & collaboration across the continuum of care. Our techno-domain skills can create a patient-centric care environment in healthcare organizations.
Property and Casualty
P&C insurers require to continually identify new operating models, business processes & technologies to reduce operational costs, grow profits, grow their customer base and ensure customer retention through improved claims and customer service interactions.
Life and Annuity
We have a team of consultants with comprehensive exposure on latest and emerging technologies based on global servicing. This team is proficient in designing solutions for Life & Annuities & provides expert consulting as well.
The healthcare industry, like any other industry, is surrounded by legal aspects and innumerable challenges. It is important to adhere to stringent standards and law of the land and keep up with the latest trends. These needs and requirements of the industry directly attribute towards the ever increasing share of expense in their pie. Healthcare IT, like all of IT, has changed tremendously over the past few years. The changing trend has been the topic of discussion across the globe for all the three Ps of healthcare participants – Providers, Payers and Pharmacies.
SPAN provides high quality consulting, information technology and business process management solutions to the healthcare industry. We have significant expertise in critical healthcare functions such as HIPAA compliance, care coordination, pharmacy benefit management, revenue cycle management, claims & benefits administration, clinical management systems, hospital administration and patient portals. We deliver sustainable value to our customers through our core services. Due to our exclusive healthcare focus, we are able to deeply specialize and impact on one or more of the three performance dimensions of cost, quality and speed.
Our service offerings:
- IT consulting and business transformation
- Application design, development and testing
- Application maintenance and support
- Healthcare mobility
- Healthcare analytics
- Healthcare digital convergence
- Legacy transformation & re-engineering
Present focus areas:
- Coordination and continuum of care
- Process and workflow optimization
- Revenue Cycle Management
- Data accuracy, reliability, and security
- Highly effective user interfaces
- Leveraging Web 2.0 technology
Property & Casualty (P&C) insurers across all lines of business must continually identify new operating models, business processes and technologies to reduce operational costs, grow profits, retain customers, grow their customer base, and ensure customer retention through improved claims and customer service interactions.
We partner with global insurers to help them retain their market leadership by better leveraging economies of scale and establishing more-efficient operational models, such as shared-service centers and more centralized enterprise architecture models. Our leadership in the insurance industry is demonstrated by our many successful client relationships.
Our techno-domain consultants help insurers to:
- Reduce the time to market new products
- Create dynamic product (data models and GUI)
- Configure business rules with enhanced usability
- On the fly product re-configuration
Today's focus spheres:
- Policy Administration
- Claims Processing
- Risk Management
- Survey Management
- Worker’s Compensation
- ACORD Transformation
Life insurance enterprises need to be agile, responsive and efficient. They need smarter strategies to serve existing customers and generate new ones. Decline in the demand for new products, tightened regulations and reduced interest rates are adding to the pressure. Product innovation, effective sales, distribution, compliance management and targeted marketing are the key to customer acquisition and retention.
SPAN has a team of consultants with comprehensive exposure on latest and emerging technologies based on global servicing. This team is not only proficient in designing solutions for the Life & Annuities segment, but also provides consulting to give you a global perspective of the emerging frameworks and best practices.
Our team of experts will empower you to focus on your core business & competency, support your business growth strategies, reduce lost opportunities and help you have low cost of ownership.
We offer a wide range of IT services, data analytics services and tailored solutions that help to improve distribution and marketing efficiency, product portfolio and profitability analysis and cross-sell / up-sell opportunities. Our consultants understand the required certifications and standards with respect to insurance, namely, ACORD AL3, Security standards and Administrative standards to develop intelligent solutions.
Our services and collaboration solutions specific to Life & Annuities is depicted below: