Collaborating Communication with Technology
Converged Communications allows individuals to connect and communicate seamlessly from multiple locations, through multiple devices. It improves productivity and performance, thus resulting in low costs.
SPAN has a Converged Communication Group (CCG) with in-depth understanding of the IP communication. The team works on products ranging from core call center to multimedia conferencing and IP-PBX. Experts from this group have converted their deep knowledge and immense experience into efficient, profitable business outcomes and project deliverables for their customers.
Our aim is to enhance our collaborative, flexible and feature-rich services, and effortlessly facilitate improved internal and external communications in an organization. We are committed to the constant development of futuristic converged communications solutions as we identify that it can potentially improve scalability of several business domains. Our specialized focus in the arena of Converged Communications forays into Identity and Access Management, Unified Communications, Machine to Machine (M2M), System Management, and Telecommunication.
SPAN’s expertise in Unified Communications can be classified into broad communications product areas. Our UC expertise enables seamless communication between your customers, employees and stakeholders, irrespective of the communication medium one uses.
An organization needs system and infrastructure management tool-based solutions to manage the resources and meet challenges. SPAN enables organizations provide infrastructure and security solutions across the entire software development life cycle.
As convergence gathers momentum, vendors in both the SS7-based and SIP-based environment continue to find opportunities in creating competing services and applications.
SPAN’s expertise in Unified Communications can be classified into six broad communications product areas. We offer our expert services in the areas of Voice and Telephony, UC Clients, Conferencing, Presence and Instant Messaging, Messaging,and Applications. Our UC expertise enables seamless communication between your customers, employees and stakeholders, irrespective of the communication medium one uses.
Our Unified Communications aims at providing unparalleled value to businesses, which makes smooth transition to feature-rich communication through a variety of media. It also facilitates enhanced collaboration by combining diverse modes of communication into an enriched user experience.
System, Infrastructure Software & Security Management (SIMS)
The emergence of cloud computing, virtualization, and mobility is changing the way enterprises are carrying out their businesses. In order to manage the resources in a controlled way and to proactively meet the challenges of the future, one needs system and infrastructure management tool-based solutions. SPAN enables organizations provide infrastructure and security solutions across the entire software development life cycle.
We provide SIMS services for the areas shown below:
- Data Monitoring and Security Audits: Our extensive experience in working on data monitoring and security audit products involves developing new features, testing on various environments and release. We have provided maintenance services for a leading security company for its Database Auditing and Monitoring products that audit different databases such as MSSQL, Oracle and DB2.
IP Address Management: SPAN has the expertise in providing maintenance services to ISVs and developing tools on IP Address Management across the product lifecycle. In addition, these product solutions may involve traceability to carry impact analysis and root cause analysis to identify problematic IP earlier in the Innovation cycle. Other solutions include identifying content of delivery and tracking the information related to IP usage.
Unified Threat Management: We have extensive experience in working on UTM and have provided services to a leading ISV to build ALGs such as HTTP ALG, SMTP ALG, FTP ALG and SIP ALG into their UTM systems. We are also involved in integrating Antivirus scan engine into various ALGs to scan for threats in real-time.
Application Testing Tool Development: Application testing tools enable the regression tests to be automated, thereby reducing the time for a test cycle. SPAN has expertise in developing a Python-based cross-platform test automation tool, enabling the execution of thousands of test cases every day. This covers hundreds of Linux, UNIX and MAC OS X operating systems as target platforms.
Specialized Testing Services: SPAN is proficient in providing specialized testing services for security validation testing requirements. We have expertise in network testing services, testing and validation of application layer gateways and testing the applications that work with Active Directory services.
Application Performance / Network Management: Network monitoring is a systematic effort to detect failure of network components, such as overloaded or crashed / frozen servers, failing routers, failed switches, problematic devices, remote identification of the problems, remote configuration, etc. SPAN provides services in building enterprise level solutions for application performance, network and other similar management tools.
Security Compliance Validation Services: A typical security audit assesses software, user practices, data handling, etc. SPAN's IT compliance services address SOX, HIPAA, PCI-DSS, etc. We have a proven track record in validating the same.
Mobile Device Management (MDM): Our expertise in Enterprise Mobility management offers a wide-range of services starting from the ground-up development to maintenance of enterprise mobility solutions. We offer Mobile Device Management (MDM), Mobile Application Testing (design, testing, automation and deployment in the field), Mobile Enterprise Application, Mobile Enterprise Policy and Security Management, Mobile Identity and Access Management, Solutions based on Bring Your Own Device (BYOD) paradigm, and Mobile Content Management.
Virtualization Management: Virtualization provides the ability to control each guest operating system's CPU, memory, disk and network resources hosted on the physical machine dynamically via a UI. SPAN provides services in building tools / solutions in virtualization and cloud management, with solutions spanning from server virtualization, desktop virtualization, and cloud automation that support multiple hypervisor platforms.
SPAN helps its customers to rapidly respond to market demands and avail innovative services that potentially drive revenue. With our Telecommunication solutions, customers can streamline their environments, while saving on their capital as well as operational costs.
With special skills in SS7, 3GPP, IMS and GSM networks, SPAN offers TELCO vendors and ISVs a range of services. As convergence gathers momentum, vendors in both the SS7-based and SIP-based environment continue to find opportunities in creating competing services and applications. The special nature of a service provider’s systems, networks and architectures also challenge the realization of seamless or agnostic products.
Our Telecommunication solutions comprise:
- Next generation communication services on proprietary service creation environments
- Development of Resource Adaptors & Service Building Blocks (SBB) on JAIN SLEE platforms
- Enterprise Mobility and Enterprise Solutions in GSM and 3GPP/IMS networks
- Development of DCCA and DIAMETER based services for GSM/IMS
- Development of TCAP application layer protocol functions on top of Dialogic SIGTRAN stack
- Implementation of CAMEL Phase 3 for communicating with the MSC