Quality

The Pursuit of Perfection

SPAN's software quality management aims at exceeding client expectations in terms of competence, value addition, delivery and quality for any engagement.

This is achieved by accurately identifying critical success factors of the project, product functional and non-functional requirements and quantifying quality goals. In order to maximize value creation, for our clients and ourselves we are driving quality initiatives systematically through our culture, processes, metrics, and in our use of technologies at all levels of the company. SPAN's Quality Systems are assessed at CMMI Level 5 and certified under ISO 9001:2008, ISO/IEC 27001:2005.The process architecture and implementation in SPAN Chandigarh is based on the ITIL/ITSM model.

Project defined processes and plans are established to achieve, track and manage these goals. Proactive risk mitigation and management techniques are applied to ensure adherence to plans. Independent reviews and testing at every stage of the development cycle constantly keep focus on the quality of work products.

SPAN has ensured absolute allegiance to quality by:

  • Articulating the quality policy - keeping customer as the principal focus
  • Imparting the quality policy, quality management system (QMS), vision, mission and central values to all internal customers(employees of SPAN) as a recognized and essential practice

SPAN's steadfast focus on quality implies that our customer derives:

  • Delivery on Schedule
  • Delivery of Exact Solution
  • Delivery at Lesser Price
  • Reduced total cost of ownership (TCO)
  • Easier implementation of new and changed services
  • Improved IT Governance
  • Improved information and decision making
  • Better prediction of service levels and warranties
  • Better estimation of resource plans and budgets
  • Improved productivity of business and IT

Quality and Productivity Engineering Center:

We facilitate Project Teams to drive delivery excellence through processes. The Quality team helps in streamlining the IT processes and build capability in meeting business expectations. It has an array of process improvement services for diverse domains and business sizes.

The Quality team has enabled its clients in leveraging CMMI model for their process improvement programs. The consultants are well trained and certified in executing CMMI consulting work thereby helping organizations achieve higher maturity.

Quality assurance tends to focus on the project management. We are not satisfied at that. We go one step further and also consider factors such as leadership and communication. Of course, the project will meet its delivery, but also create opportunities to achieve the outcome targets.

We improve the quality of projects by:

  • Utility Valuation before, during, and after the project
  • Clarify and Quantify the impact objectives
  • Benefits Realization, converts project delivery to the targeted outcome targets

 

Overview

  • We, at SPAN, will pursue excellence in
    providing innovative business and
    technology solutions and continue on our
    path of sustained, profitable growth by leveraging the active participation of both
    our external and internal customers.
CMMI Level 5

 

TUV-Rheinland IS0-2001-2008-0910099554

 

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