Services

  • Remote Server and Network Support
  • Remote Security Services
  • Database Monitoring
  • Disaster Recovery
  • Email/Chat Support
  • Software Support
  • Documentation
  • Database Services

Highlights of SPAN ITSM Support

  • 24 x 7 Support
  • L1, L2 and L3 Support backed by NDA and SLA
  • Remote Network Diagnostics, Resolution and Administration
  • High priority Support for all Desktop, Network and Server issues
  • Back up, Restore and Security related configurations
  • Resolution of issues related to system and applications error messages Fixing software issues, Installation and Upgradation
  • Remote technical support for various databases including SQL and Oracle servers

Overview

  • SPAN's offering and add-on services are flexible outsourcing solutions that address many of the critical business issues IT Managers are facing today