SPAN has more than 18 years of experience in Application Development activities. This includes projects of varied size from 20 days effort to more than 20 person years of development life cycle. SPAN has necessary tools, resources, process and infrastructure to carry out such projects. The life cycle would be tailored to customer requirement and project execution would be fully transparent. Agile, Iterative, Waterfall and V life cycle model were extensively used to execute these projects.
SPAN has developed a unique model for the application support known as Pavilion ®. The team involved in Application support activities will carry out various tasks and resources will have mixed skill set to perform various tasks. Problem tracking, issue mgmt, ticket closures are handled through internal or customer provided tool, thus making the system very robust and transparent. The metrics data on task execution, efficiency and defects measure the performance of the support activities effectively.
SPAN is one among the first 100 company to get certified in ISO and appraised in CMM for quality standards. Over 18 years of rich experience in the IT industry, historical data, process compliance check by quality team, and baseline publication has made the execution process very robust. Various tools such as Task tracker, Issue, risk tracker, timesheet and Change requesttracker applications developed in-house helped the project and quality team to ensure that the SLAs or key success factors are met.